Terms of Service

Preamble

The web site www.mylittletinbox.com (the “Site”) is the property of SBSAL sarl.

MyLittleTinBox reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Service of Use at any time. It is your responsibility to check these Terms of Service periodically for changes. Your continued use of the Site following the posting of changes means that you accept and agree to the changes.

Conditions of Use

1. Application of the Conditions of Use

These Conditions of Use apply to the Site. By accessing and using it, you agree to these Conditions of Use. If you do not agree, do not use the Site.

2. Content

All text, graphics, photographs, trademarks, logos and artwork (collectively, “Content”) contained on the Site are owned, controlled or licensed by or to MyLittleTinBox. No part of the Site and no content may be copied, reproduced, republished or distributed in any way without MyLittleTinBox’s express prior written consent.

You may use information on presented products purposely made available by MyLittleTinBox for downloading from the Site, provided that you (1) do not remove any proprietary notice in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and (3) do not copy or broadcast such information in any media, (4) do not modify such information.

3. Use of the Site

As long as you comply with the Conditions of Use, MyLittleTinBox grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site. However, you are not allowed to take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site.

4. Your Account

You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You have to notify MyLittleTinBox immediately of any unauthorized use of your account or password, or any other breach of security.

5. Disclaimers

The Site and its Content are delivered on an “as-is” basis.

MyLittleTinBox cannot guarantee the good working of the Site and cannot be held liable in any way for (1) poor functioning or temporary unavailability of the Site, (2) any form of damage, direct or indirect, which may result from access to or use of the Site.

The Site may contain hyperlinks to websites or pages of third parties, or refer to them indirectly. The inclusion of links to these websites or pages does not in any way imply implicit approval of the contents thereof. MyLittleTinBox explicitly states that it has no control over the content or the characteristics of these websites and cannot, under any circumstance, be held liable for their content or characteristics or for any other form of damage caused by the use thereof.

The information on the Site is of a general nature. The information is not adapted to personal or specific circumstances and cannot, therefore, be deemed to be personal, professional or legal advice for the consumer.

MyLittleTinBox makes every effort to ensure that the information provided is correct, precise and up-to-date. Despite these efforts, errors may occur in the information provided. If the information provided contains inaccuracies or if certain information is unavailable on the Site, MyLittleTinBox will take all possible actions to put this right as quickly as possible. If you discover inaccuracies in the information provided on the Site, you can contact MyLittleTinBox at the following address: info@mylittletinbox.com.

MyLittleTinBox reserves the right, at any time, without notice and for any reason, to suspend, terminate operation or modify the Site, its access and its Content (entirely or partly).

6. Violation of the Conditions of Use

MyLittleTinBox may, in its sole discretion and without prior notice, terminate your access and block your future access to the Site if you have violated these Conditions of Use.

7. Governing Law and Disputes

All matters relating to your access to or use of the Site, including all disputes concerning the validity or interpretation of these Conditions of Use are subject exclusively to the Luxemburg laws and fall under the exclusive jurisdiction of the District Court of Luxemburg (GD of Luxemburg).

Conditions of Sales

1. Customer Service

The purchaser can contact MyLittleTinBox with questions or comments by email to info@mylittletinbox.com. MyLittleTinBox will be pleased to help every customer.

2. Products

All products offered by MyLittleTinBox are described and pictured as completely and precisely as possible and in good faith. However, MyLittleTinBox cannot be held liable for possible errors. The offers and prices are valid on the day that they are offered on the Site.

All products offered on the Site are compliant with the Luxemburg laws. Foreign purchasers should always consult the laws in their own country if they doubt the legality of their purchase in their own country.

MyLittleTinBox cannot, under any circumstances, be held liable if the articles offered are used in an incorrect or irresponsible manner by the purchaser, nor for material or physical damage to third parties caused by incorrect and/or illegal use of the articles offered on the Site.

3. Prices and Shipping Costs

All prices shown on the Site are in Euros and include 21% VAT (the warehouse is located in Belgium).

The destination brcountries are grouped into transport zones and the corresponding shipping fees are added based on your country. Depending on the products purchased, handling costs may apply. This can be seen at any time by viewing your shopping cart.

We do NOT take any order and do NOT ship any product in the Atlantic islands (Canaria, Faroe, ...), the Mediterranean islands (Corsica, Majorca, Ibiza, ...) and the Channel islands (Jersey, Guernesey, ...). We also do not ship anything to the oversea territories (Polynesia, Antilla...), and the Greenland.

4. Orders

There may be said to be a valid agreement between the purchaser and MyLittleTinBox when MyLittleTinBox receives the confirmation of the order from the purchaser on the Site. MyLittleTinBox will always send an email to the purchaser to confirm the order.

MyLittleTinBox reserves the right to refuse an order or to subject it to extra conditions. By placing an order on the Site you declare yourself to be over 18 years of age and to be responsible for your purchasing activity.

5. Shipping and Delivery

Dispatch and transport:

Packages are generally dispatched within 24 hours after receipt of payment and are shipped via courier service (drop-off with signature) to the delivery address that the purchaser has indicated on the order. 

Delivery period:

The goods purchased are normally delivered to the purchaser within the stipulated period. MyLittleTinBox constantly monitors the quality of the services provided by its transport partners to ensure accurate and timely delivery but cannot, under any circumstances, be held liable for delayed delivery.

Loss or damage during transport:

Loss and/or damage of a product that has been ordered will be borne by MyLittleTinBox. The purchaser is responsible for checking the goods on receipt. The purchaser must notify MyLittleTinBox of possible damage by email to info@mylittletinbox.com within 5 working days. MyLittleTinBox reserves the right to refuse the purchaser's request if this term is not respected. On receipt of the notice of damage, MyLittleTinBox will give the purchaser instructions regarding the eventual return of the goods by the purchaser.

Delivery address:

The purchaser is responsible for providing a full and correct delivery address. Incorrectly transmitted delivery addresses are the responsibility of the purchaser and may entail extra costs.

Products no longer available:

If stocks are exhausted or if an article cannot be delivered within a reasonable amount of time, MyLittleTinBox will contact the purchaser to propose an alternative or to cancel the order completely free of charge. MyLittleTinBox cannot, under any circumstances, be held liable for damages that might result from a product being out of stock.

6. Cancellation of an Order

The purchaser may notify MyLittleTinBox by email to info@mylittletinbox.com that he wishes to cancel an order within 14 working days of receipt of the goods. The goods should be returned undamaged, unopened and in the original packaging within 5 working days of this notification. The purchaser should send a copy of the invoice or delivery note and a covering letter indicating his/her full account number (IBAN and BIC code) with the returned goods.

In the event of an order cancellation, MyLittleTinBox will refund, within 30 days of acceptance of the return, any sums paid, minus the shipping and handling costs. Carriage for the return of the goods is payable by the purchaser. MyLittleTinBox refunds transport costs only if the purchaser did not receive the article that was ordered or if the article arrived damaged.

MyLittleTinBox can refuse to accept or refund returned articles when the packaging has been opened or when the products have been used or damaged by the purchaser.

7. Returns

The purchaser may only return the article after notification from MyLittleTinBox to do so. The purchaser is responsible for the return carriage costs. Not or insufficiently prepaid consignments are always refused and returned to sender.

8. Warranty

A 1-year limited warranty against manufacturing faults is offered on almost all products sold on the Site.

This warranty is only applicable if the products are used in the correct and normal manner. Manufacturing faults must be signalled immediately, as soon as they become apparent. If you wish to make a claim on a particular product, we request that you first contact MyLittleTinBox by email to info@mylittletinbox.com. We will then evaluate the claim and advise you whether the warranty is applicable and (if applicable) how and where the goods should be returned.

MyLittleTinBox is at liberty to replace a damaged product with an identical product, or another product of the same nature and in the same price class. The replacement product will be sent to you free of charge within the shortest possible delay.

9. Governing Law and Disputes

All matters relating to the conclusion, validity, interpretation or implementation of these Conditions of Sale are subject exclusively to the Luxemburg laws and fall under the exclusive jurisdiction of the District Court of Luxemburg (GD of Luxemburg).


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